- Explore attracting a private operator to manage the utility
 - Implement a Financial and Operational Performance Improvement Programme
 - Draft a Public Service Contract between the City and the Company
 - Introduce an effective financial and management reporting systems
 - Support the implementation of the Environmental and Social Management Plan
 - Prepare and implement a Stakeholder Participation Programme
 - Draft a Corporate Business Plan and support its adoption and implementation
 - Design a Capacity Building Programme and provide staff training
 - Draft and facilitate the adoption and implementation of a tariff methodology
 - Introduce policies for protecting vulnerable consumers and gender equality
 

