Constanta Water – Preparation of a Performance Based Service Agreement


Budget : 300,000 EUR
Country : Romania
Sector : Water and Sanitation
Dates : 2018 -
Partner : EGIS (Romania)
Funding : EBRD


  • Develop a performance-based service agreement for reducing non-revenue water
  • Prepare a set of key performance indicators for the agreement
  • Design incentives and penalties to underpin the agreement
  • Conduct analysis and modelling to determine a baseline for non-revenue water
  • Draft tender documentation and prepare tender evaluation criteria
  • Aid with the tendering process and the selection of a service contractor
  • Finalise and negotiate a contract with the successful contractor
  • Deliver training in contract monitoring and performance measurement